Buenos días, bienvenidos al Hotel Casino & Spa Argosy ¿En qué puedo ayudarle, señor?
Tengo mis reservas para quedarse esta noche en el hotel.
¿Cuál es su nombre y número de teléfono y voy a ser capaz de check-in?
Translation
Good morning, welcome to Argosy Casino Hotel & Spa how may i help you sir?
I have reservations to stay in the hotel tonight.
What is your name and phone number and I will be able to check you in?
Let’s say the conversation above was between a front desk associate who spoke English as their first language and Spanish as their second language, and a guest checking into the hotel that spoke Spanish as their first language and was still learning English.
It’s important that a company has an employee that is bilingual is valuable when communicating with guest. Just think, if none of the front desk associates spoke Spanish, there would have been a language barrier between the guest and employee which would have made it uncomfortable for both of them. We have all been in awkward position were there is tension because you were not able to communicate because of the language barrier. There is a way to never be in that type of situation again, become bilingual!
Being bilingual is important this day and age. There are many ways to communicate, verbally and non-verbally, but being a good verbal communicator is one of the keys to achievement. I understand if at first you are intimidated to learn another language, just think how good it’s going to look on your resume!
Check out this article in Job Journal!
http://www.jobjournal.com/article_full_text.asp?artid=1194
Tiene un gran día.
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